Frequently Asked Questions

We fully understand your situation, having faced similar challenges ourselves. Our straightforward 4-step process begins by clearly defining your business plan, designing a custom, professional website tailored to your business, implementing a targeted digital marketing strategy, and offering practical business training. We'll guide you step-by-step, ensuring you're confident and capable at every stage.

Typically, your customised website can be online within 4 to 6 weeks. Once you book your initial consultation, we’ll provide a clear timeline tailored specifically to your needs, ensuring your online presence launches efficiently, professionally, and effectively to attract your target audience.

Absolutely! We provide clear, practical social media and digital marketing plans specifically designed for your business goals. Additionally, we offer ongoing support and tailored training, ensuring you have the skills and confidence to grow and maintain your online presence long-term.

We offer ongoing personalised support, including regular website updates, troubleshooting assistance, and technical advice tailored to your evolving business needs. You can also access personalised IT training to ensure you remain confident managing your website and digital presence long-term.

We prioritise your business continuity and typically respond to technical queries within 24 hours during weekdays. For urgent issues, we provide priority support options, ensuring minimal disruption to your new business operations.

Absolutely! Our commitment extends beyond your initial set-up. We offer ongoing advisory sessions, digital marketing reviews, and IT training refreshers, providing consistent and personalised support as your business evolves and grows.

We provide a personalised, step-by-step marketing plan tailored specifically to your business, audience, and goals. After carefully understanding your vision, we develop targeted strategies across social media, content marketing, and digital advertising to effectively reach and engage your ideal customers.

Absolutely! We specialise in helping new business owners who are new to social media marketing. We'll guide you step-by-step, providing actionable advice, simple tools, and tailored training to help you confidently build and maintain a strong social media presence from scratch.

While results can vary based on your industry and audience, most of our clients notice increased online engagement and customer inquiries within the first month of implementing our marketing strategies. We continuously monitor and optimise your campaigns to ensure sustained growth and measurable success.